Lead Business Analyst

Overview

In this leadership role, you deliver high‑quality business analysis across diverse projects to support robust, cost‑effective digital solutions for government partners. You will establish standards, mentor analysts, and ensure traceability and alignment with government frameworks. You translate complex needs into testable requirements, drive governance and delivery metrics, and collaborate with stakeholders and suppliers to continuously improve analysis methods. This role offers impact at scale within a mission‑critical government context.

Pay / Benefits

• Civil Service Pension
• generous annual leave
• on-site gym
• nursery on-site
• café and restaurant
• season ticket and bike loans

Responsibilities

• Deliver high-quality analysis across projects and establish standards and templates
• Maintain traceability and alignment with Government Digital and Data Profession frameworks
• Produce reusable business artefacts and analyze business rules, data models, and user documentation
• Translate complex business needs into testable requirements and user stories
• Lead and mentor a team of Analysts, manage performance and professional development
• Represent the business group at governance boards and design authorities
• Collaborate with third-party suppliers to review requirements and manage dependencies
• Manage risk, compliance and change, monitor delivery metrics and promote evidence‑based decisions
• Evolve business analysis methods and drive continuous improvement
• Lead business analysis, service design and delivery of complex IT or digital services
• Conduct as-is/to-be process mapping and gap analysis to inform change plans

Key requirements

• Degree or equivalent experience in Computer Science or Information Technology
• Professional level certifications in Business Analysis (BCS, IIBA, or equivalent)
• ITIL Foundation or higher, Lean Six Sigma, TOGAF, AgilePM or equivalent
• Ability to translate business needs into user stories and requirements with traceability
• Experience in as-is/to-be mapping, gap analysis and change planning
• Experience leading and line-managing Business Analysts and engaging senior stakeholders
• Track record in contributing to business case development with analysis and evidence

• Collaborative and confident communicator
• Leadership and mentoring abilities
• Stakeholder engagement and governance participation
• Business Analysis certifications (BCS, IIBA)
• ITIL (Foundation or higher)
• Process mapping (as-is/to-be) and gap analysis

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