Marketing Manager

Gilbanks provides premium workspaces in Leeds, Manchester, and Birmingham, with Bristol expanding in January 2027. Designed for professional businesses, each site is maintained to the highest standards with further expansion planned.

The Role

The Marketing Manager delivers the overarching marketing strategy across campaigns, communications, collateral, and events across all locations. Working alongside the Commercial Director and sales team, the role directly supports lead generation, sales conversion, and key broker relationships.

Responsibilities

Collateral and the buildings

• Oversee the briefing, design, and production of physical and digital site collateral, signage, and site floor plans.
• Produce sales proposals, bespoke artwork, and seasonal marketing pieces.
• Proactively identify gaps and introduce new branded collateral across all locations.
• Align marketing efforts with the sales team to ensure a seamless experience from enquiry through viewings to signed agreement.
• Manage partnerships that
• Promote upcoming vacant space in coordination with commercial teams and manage broker booking platforms and strategic regional partnerships.
• Monitor and report on enquiry performance, conversions, and campaign ROI to guide future strategy.

Digital

• Manage and optimise the website for search visibility and performance.
• Lead social media content and strategy across LinkedIn and Instagram.
• Build and manage HubSpot forms for communications, events, and surveys.

Members and communications

• Maintain member portals, internal news, and team/travel companion guides.
• Establish and uphold brand tone of voice across all company communications, including leadership messages.
• Track, analyze, and report on customer feedback and survey results.

Events and partnerships

• Define event formats and branding for principal dinners, agent events, and Gilbanks Insight sessions.
• Manage media relationships and local press partnerships.
• Coordinate corporate charity efforts and evaluate external partnership requests.

The team

• Ensure brand consistency across internal assets, including team headshots, email signatures, and profiles.

Experience & Skills

• 4+ years in marketing within property, hospitality, or multi-site premium service environments.
• Proven track record of working with sales teams to support pipeline growth.
• Excellent design instinct with experience directing external designers and creative partners.
• Data-literate with practical experience in HubSpot, Canva, and content management systems.
• Clear, warm, and professional written English skills.

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