Credit Control Manager

A major international insurance services group, is looking for an experienced credit control leader to head up collections for its expanding specialty book, which includes aviation.

You’ll manage a team of credit controllers and have the scope to raise performance, modernise ways of working and make your mark with senior management.

The role

• Manage, coach and motivate a team of credit controllers.
• Lead the recovery of outstanding premiums and fees owed by London Market counterparties.
• Take ownership of the debt ledger, keeping aged debt down and cash coming in on time.
• Make sure incoming cash is allocated correctly and promptly.
• Oversee transactions submitted via ECF, making sure they meet Lloyd’s standards.
• Track debt positions daily and escalating problem accounts early.
• Get involved in tricky or disputed accounts and push them to a close.
• Act as the go-to contact for brokers, cedants and market partners on payment matters.
• Produce clear reporting on debt and collection performance for senior stakeholders.
• Keep the team’s work compliant with regulatory and internal control requirements.
• Spot inefficiencies and support automation projects that make the team faster and more effective.

About you

• Reinsurance experience. Applications without this will not be considered.
• A track record in debt management and collections.
• Experience managing a team.
• Strong client relationship skills, with the credibility to handle brokers and senior contacts.
• Experience using ECF (advantageous).

What’s on offer

• A competitive salary
• hybrid working
• generous holiday
• hybrid working
• private medical cover
• a strong wider benefits package
• plus genuine investment in your development.

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