Head of Back Office

Company: The Vault
Apply for the Head of Back Office
Location: London
Job Description:

The Vault is actively seeking new talent, acknowledging that our people are the cornerstone of our strength and the assurance of our future success. We are currently looking for a Head of Back Office to join our team.

You will help us with:

  • Set up, manage, and continuously improve back-office processes for the Digital Assets business
  • Execute client orders, conduct settlements in cryptocurrency and fiat money
  • Manage and keep up to date customer profiles
  • Take ownership of projects focused on automation and the enhancement of internal back-office systems
  • Maintain and supervise records for client and proprietary post-trade processing and digital asset payments
  • Carry out and oversee daily and monthly reconciliations, ensuring accuracy and timely reporting to senior management
  • Act as the main contact for external parties to resolve operational issues and ensure smooth workflows
  • Keep internal systems and records aligned with regulatory standards and business needs
  • Prepare and deliver client reports with a strong emphasis on accuracy and transparency
  • Ensure timely preparation and submission of all reports required by regulators under CASP and MiCAR frameworks
  • Communicate with clients and management regarding orders and operational matters, providing reliable support and clarity
  • Tackle ad-hoc tasks and operational challenges with accountability and initiative

Requirements

  • University degree in Finance or a related field
  • Proven experience within back-office operations, ideally within the digital assets or broader financial industry
  • Knowledge of regulatory frameworks, practices, and principles within the financial industry
  • Experience in preparing and submitting regulatory reports to CySEC or similar authorities
  • Strong analytical skills and attention to detail, with the ability to resolve discrepancies independently
  • Language proficiency in English
  • High computer literacy and confidence in working with various systems
  • A proactive mindset with the ability to balance execution and process development
  • Good command of English

You will have an advantage if you have:

  • Knowledge of Cyprus local regime, MiCAR and other CASP regulation frameworks
  • CySEC certificate
  • Experience at working with record keeping in regulated business

Benefits and perks

  • Competitive salary
  • Annual performance bonus
  • Relocation to Cyprus and Visa support
  • Access to our Limassol offices, including daily drinks and snacks, as well as parking facilities
  • Working hours are from 9:00 to 18:00, with a shorter day on Fridays until 16:30
  • 24 working days of paid annual leave, in addition to statutory public and bank holidays in Cyprus
  • 14 working days of paid sick leave per calendar year
  • Work permit sponsorship and full support with all related arrangements
  • The opportunity to participate in corporate sports activities and events, and receive corporate gifts

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Posted: October 25th, 2026