Company: Realex Payments
Location: Knaresborough
Job Description:
Realex Payments is seeking a high-energy ITSM Process Improvement Analyst to join our ITSMO team. You will lead continual service improvement initiatives, collaborate across technology and business partners, and drive ITSM practices that enhance user experiences and efficiency.
The ideal candidate has 5+ years in ITSM, strong stakeholder engagement, cloud familiarity, and ITIL fundamentals in a fast-moving, collaborative environment.
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Posted: October 25th, 2026