Business analyst in student journey automation

Company: University of East London
Apply for the Business analyst in student journey automation
Location: London
Job Description:

Описание

At the University of East London (UEL) , our mission is to prepare students for the careers of the future while shaping that future inclusively and sustainably. As a careers-first university, we believe education and opportunity should be open to all, and that diversity of people and thought is essential to solving society’s biggest challenges.

Задачи

The post of Business Analyst will work as a key member of the Change and Transformation Team, supporting the delivery of the University’s Student Journey Automation and Process Improvement programme. The post-holder will work collaboratively with stakeholders across the University to understand business needs, analyse and map processes, gather requirements and identify opportunities for automation, digital transformation and process improvement. They will support projects from initial discovery and analysis through to solution design and implementation, ensuring that proposed changes are evidence-led, clearly defined and focused on delivering measurable benefits. The role will be key to improving the end-to-end student journey, helping to streamline processes, reduce manual activity and enhance the experience for both students and colleagues through the effective use of technology and improved ways of working.

Требования

To succeed, you will be confident in engaging stakeholders, understanding business needs and translating these into practical requirements. You will have experience in business analysis activities such as requirements gathering and process mapping. What’s more, you will be an analytical and curious thinker who enjoys improving ways of working and helping to deliver positive change across the University.

Условия

At UEL, we believe that a great role is about more than just a salary. It’s about the complete package, including our outstanding work environment and inclusive culture. We offer a genuinely competitive salary, dependent on experience (DOE), and a range of excellent benefits.

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Posted: October 25th, 2026