Senior Technical Support Analyst: Lead, Automate IT

Company: Kinetech Recruitment Ltd
Apply for the Senior Technical Support Analyst: Lead, Automate IT
Location: Essex
Job Description:

Kinetech Recruitment Ltd invites applications for a Senior Technical Support Analyst (3rd Line) based at Brentwood, office-based four days a week. You will bridge the Service Desk and Infrastructure, leading complex incidents while hands-on with Microsoft 365, Intune, Autopilot and endpoint management.

You’ll mentor junior analysts, contribute to governance via CABs and drive continuous improvement through documentation and automation initiatives.

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Posted: October 25th, 2026