Company: NEC Software Solutions
Location: Fir Tree
Job Description:
NEC Software Solutions is seeking a Knowledge Analyst to manage and enhance the CSC Knowledge Management processes. You will ensure Knowledge Articles are current, accurate, and effectively used across ICT support and development teams. You will also promote continuous improvement and provide guidance on KM systems.
The role involves coordinating KM activities, designing KPIs, and supporting training initiatives to improve first-time fix capabilities and service quality within the organisation.
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Posted: October 25th, 2026