Delivery Hub Lead: Customer Delivery Operations

John Lewis Partnership is seeking a Section Manager for the Customer Delivery Hub at Brooklands, Weybridge. You will lead a team of Partners delivering direct-to-customer orders, ensure KPI/SLAs, and manage transport operations with an emphasis on compliance and customer service.

The role includes flexible, out-of-hours responsibilities, possible weekends, and a rotating shift pattern. The post is a 14-month fixed-term contract, offering a comprehensive premium pay structure for evenings and

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