Operations Data Analyst — Dispatch & SLA Insights

HeliosX is seeking an Ops Data Analyst to deliver timely insights across Clinical Operations, Medical, Customer Support and Physical Operations. You will focus on physical and operational performance, including dispatch, SLA adherence, workflow volumes, and fulfillment metrics, while supporting other analytics as needed.

You’ll work with operational stakeholders to manage medium-complexity analyses, translate questions into structured approaches, ensure data quality, and build dashboards that

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