Hybrid Donor Experience Operations Lead

Company: Acorns Children's Hospice
Apply for the Hybrid Donor Experience Operations Lead
Location: West Midlands
Job Description:

Acorns Children’s Hospice is seeking an experienced Donor Experience Operations Manager to translate strategy into operational delivery, ensuring supporters feel valued and connected to impact. You will lead the Donor Experience team, manage supporter care and income processes, and drive continuous improvement across operations.

The role reports into the Senior Donor Experience Manager within the Fundraising team, and focuses on robust financial controls, customer service excellence and

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Posted: October 25th, 2026