Guest Service Leader: Cross-Dept Growth & Ops

Kew Green Hotels seeks a Guest Service Manager to lead a multiskilled team across Front Office, F&B, and Meetings & Events. You’ll drive service excellence in all guest interactions and oversee KPI performance while managing costs and resources.

As a senior leader, you’ll mentor the team, tackle guest feedback, and collaborate with other departments to ensure seamless operations. Training and development opportunities are provided throughout your career at Kew Green Hotels.

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