Company: DNA Payments Group
Location:
Job Description:
DNA Payments Group is sourcing an experienced Senior Customer Services Team Leader to head a fast-paced call centre. You will lead senior agents and agents, drive continuous improvement, and partner with the Head of Client Services on strategic initiatives to improve efficiency and customer outcomes.
The role requires guiding cross-functional projects, managing shifts, and delivering high-quality customer experiences across calls, chats and emails.
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Posted: October 25th, 2026