JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Role summary: Reporting into the UK Operations Manager, the Assistant Facilities Manager supports the delivery of safe, efficient, and reliable workplace and building operations. This role helps manage day-to-day facilities activity, including maintenance coordination, vendor and service oversight, repairs, workplace support, and operational reporting. The position works across people, systems, place, process, and technology to help ensure a high-quality occupant experience and strong site performance. This is a full time role with the expectation that the successful candidate will be in office Monday to Friday.
Key responsibilities
- Support day-to-day building operations and facilities service delivery over the two sites in Farnborough and Hammersmith
- Coordinate planned and reactive maintenance activities
- Execute comprehensive work order management using advanced Corrigo CAFM Management systems, ensuring completion rates within SLA parameters
- Help manage repairs, including emergency issues and routine requests
- Monitor service performance, repair backlog, and customer feedback
- Assist with oversight of building services such as HVAC, cleaning and general maintenance
- Support invoice tracking, reporting, and other facilities administration activities
- Help prioritize operational issues and workload using available facilities data and dashboards
- Work with internal teams, site stakeholders, and service providers to maintain service standards
- Ensure coverage of both sites on key working days and special events
- Comply with the global HSSE standards and procedures
- Assist in emergency response coordination and business continuity planning
Candidate profile
- Experience in facilities, workplace, property, or building operations
- Understanding of maintenance coordination and workplace support services
- Strong organisational and problem-solving skills
- Ability to manage multiple priorities in a fast-paced environment
- Good communication skills and a customer service mindset
- Confidence working across operational processes, systems, and service partners
- Understanding of Health and Safety legislation and ability to support execution of assessments and audits
Qualifications
- Relevant experience in facilities management, workplace operations, or a related field
- Familiarity with service coordination, vendor management, and building operations
- Proficiency in reporting and day-to-day operational administration
- Minimum of IOSH managing Safety or equivalent
Location: On-site -Hampshire, GBR, London, GBR
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process, you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page
At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.
For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities
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JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.
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