Internal Technical Sales Engineer

DRM Technic Ltd is looking for an experienced Internal Technical Sales Engineer for an office-based role, managing customer enquiries from initial discussion through quotation and order handover. This role suits someone who enjoys combining customer contact and commercial responsibility with practical electrical and/or mechanical engineering knowledge.

What you will do

• Respond to technical sales enquiries by telephone and email.
• Understand each customer’s technical, operational and commercial requirements.
• Interpret engineering drawings, specifications and bills of materials.
• Prepare clear and accurate quotations, including pricing, lead times, scope and commercial terms.
• Recommend suitable products, components or engineered solutions.
• Follow up quotations and maintain regular customer communication.
• Liaise with engineering, production, purchasing and suppliers to confirm feasibility, cost and delivery.
• Make occasional visits to customer sites and attend trade exhibitions as required.
• Ensure complete and accurate order handovers and maintain CRM or business-system records.
• Build strong customer relationships and identify repeat-business opportunities.

What we are looking for

• Experience in internal technical sales, sales engineering, estimating, applications engineering or a similar role.
• Practical electrical and/or mechanical engineering experience and sound technical knowledge.
• Ability to read and understand engineering drawings, including dimensions, tolerances and materials.
• Experience preparing technical quotations or estimates.
• Commercial awareness and the ability to balance technical suitability, cost, margin and customer expectations.
• Strong communication, organisation, numerical ability and attention to detail.
• Confidence with Microsoft Office and familiarity with CRM, ERP, MRP or quotation systems.
• Ability to carry out basic engineering calculations such as flow rates, heat losses, electrical power requirements and sizing calculations.
• Knowledge of manufacturing processes, materials, machining, fabrication or technical components.
• A record of converting technical enquiries into profitable orders.

What we offer

• A varied role combining technical problem-solving with customer relationship development.
• Close collaboration with experienced engineering and commercial colleagues.
• Competitive salary and benefits, dependent on experience.
• Relevant training and development opportunities.

DRM Technic Ltd is an equal opportunities employer.

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