Pensions Casework Officer (EO) – Investigations & FOI/SAR

Government Recruitment Service is seeking an EO Casework Officer for the Civil Service and Royal Mail Pensions Casework Team in Glasgow. You will manage a varied caseload of official correspondence, complaints, IDR appeals, FOI requests, and SARs, ensuring thorough investigations and timely responses.

Key tasks include recording case details, reviewing evidence, liaising with members and stakeholders, and drafting clear, evidence-based decisions in line with scheme rules and policies.

#J-18808-Ljbffr…