Job Role: Employment Specialist – Health & Wellbeing (Connect to Work)
Location: Newcastle
Salary: £28,951 – £32,316 per annum
Contract: Fixed Term until March 2028
Hours: 37 hours per week
Role Overview
We are recruiting an enthusiastic and person-centred Employment Specialist – Health & Wellbeing to deliver the Connect to Work programme across Newcastle. This is an exciting opportunity to join a community-based employment support programme helping individuals with disabilities, long-term health conditions, mental health challenges and other barriers to secure and sustain meaningful employment. Working with a manageable caseload of approximately 25 participants, you will provide tailored support that improves confidence, wellbeing and employment outcomes. Using a strengths-based and person-centred approach, you will work closely with participants, employers, healthcare professionals and community organisations to support individuals throughout their employment journey, from vocational profiling and job search through to sustained employment and ongoing workplace support. This role is ideal for candidates from employability, welfare-to-work, recruitment, health & wellbeing, social care, housing, community support or customer-facing backgrounds who are passionate about helping people achieve their goals.
Key Responsibilities
Participant Engagement & Case Management
- Manage a caseload of approximately 25 participants
- Build trusted and supportive relationships with individuals
- Complete vocational profiling to identify strengths, aspirations and support needs
- Develop personalised employment action plans
- Deliver one-to-one support tailored to individual goals and circumstances
- Support participants throughout their employment journey
- Provide ongoing in-work support to promote sustainment and progression
Employment Support & Progression
- Provide support with:
- CV development
- Job search activity
- Application forms
- Interview preparation
- Career planning
- Workplace adjustments
- Employment-related confidence building
- Support participants to overcome health-related and practical barriers to employment
- Promote sustainable employment outcomes and long-term career development
Employer Engagement
- Build and maintain relationships with local employers
- Identify suitable employment opportunities aligned to participant goals
- Promote inclusive recruitment practices
- Support employers in implementing workplace adjustments where required
- Develop opportunities within both advertised and hidden labour markets
- Provide ongoing employer support to maximise job sustainment
Partnership & Community Working
- Work collaboratively with:
- Health services
- Community organisations
- Voluntary sector providers
- Training providers
- Local authorities
- Referral partners
- Attend multidisciplinary meetings and contribute to integrated support planning
- Maintain strong stakeholder relationships to support participant outcomes
Quality, Compliance & Performance
- Maintain accurate participant records and case notes
- Ensure delivery aligns with IPS principles and programme requirements
- Monitor and record participant progress
- Work towards employment outcome and engagement targets
- Ensure compliance with safeguarding, GDPR and organisational policies
Essential Criteria
- Experience supporting individuals facing barriers to employment
- Experience working on a one-to-one basis with participants or service users
- Understanding of mental health, disability, health conditions or other barriers to employment
- Strong communication, coaching and relationship-building skills
- Ability to manage a caseload effectively
- Excellent organisational and time-management skills
- Experience working within a target or performance-driven environment
- Good IT skills including Microsoft Office
- Full UK driving licence and access to a vehicle
Transferable Skills Welcome
We welcome applications from candidates with backgrounds in:
- Employability Services
- Welfare-to-Work
- Recruitment
- Customer Service
- Sales
- Housing
- Community Services
- Social Care
- Mental Health Support
- Advice & Guidance
- Youth Work
- Education & Training
- Health & Wellbeing Services
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