Training and Development manager

Vacancy at Chapeltown Citizens Advice

Based In An Inner City Multi-racial Area Of Leeds, Chapeltown Citizens Advice Is An Independent Charity With 20 Paid Staff And 35 Volunteers That Provides a Comprehensive Advice Service From Its Main Office And Outreaches.

We Have a Vacancy For The Following

Training and Development manager

Key Responsibilities Within This Role Will Include

• Along with two Advice first aid / community advice trainers (1.4 fte) work with local infrastructure organisations to create and deliver advice first aid training for local VCSE organisations
• Support with new project mobilisation
• Lead recruitment and onboarding of new volunteers into the organisation & developing training plans alongside line managers
• Supporting line managers and teams with identified areas of development required
• Use key insights (advice trends, client feedback etc) to create and deliver focused training across a range of delivery methods to ensure accessibility
• Support the organisation to comply with accreditation requirements (AQS, SQM, QAA and others), ensuring all CPD requirements are met and mandatory training is completed

About You

• Excellent interpersonal skills to engage with a diverse range of colleagues and stakeholders
• Strong organisational skills with the ability to adapt, prioritise deadlines and competing tasks in a fast-paced environment
• A genuine passion for supporting others to develop
• Experience in training and developing staff and/or volunteers OR experience as an adviser

Hours: 36.25 full time

Location: Chapeltown, Leeds

Contract: Permanent

Salary: £30,900

Closing Date: 4pm 10th November 2026

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