Company: SE Trains Ltd
Location:
Job Description:
SE Trains Ltd is seeking a Retail Support Officer to safeguard online and station retail revenue. You will join a small in-house team responsible for our website, app, payments, and sale fulfilment systems.
Daily duties include monitoring the website/app by 07:00, logging incidents with suppliers, and managing fraud and chargebacks to protect revenue. You will lead major incidents (P1/P2), coordinate responses, and ensure timely post-incident reviews.
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Posted: October 25th, 2026