Parking Services Casework & Data Insights Officer

Royal Borough of Greenwich is seeking a proactive Casework, Complaints and Performance Officer to join the Parking Business Services team in Woolwich. You will coordinate correspondence, monitor deadlines, manage shared mailboxes and ensure accurate record-keeping across Council systems.

You will produce performance reports, support FOI and EIR responses, and contribute to service improvements and clearer resident information through the Council website and channels.

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