Hybrid Service Desk Engineer (1st/2nd Line)

Prism Solutions, part of the Focus Group family, is seeking a Service Desk Engineer (1st/2nd Line) in Congleton. The role offers hybrid working following probation and involves delivering responsive technical support across Microsoft 365, Azure, and related technologies within a busy MSP environment.

You will be one of the first points of contact for managed clients, handling incidents and requests, expanding your knowledge across security, networking and endpoint management while developing

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