SaaS Support Consultant – Hybrid, Frontline Customer Care

Pinewood.AI is seeking a proactive Customer Support Consultant in the United Kingdom to be the first point of contact for customers using our cloud-based Dealer Management System. You will handle inquiries via phone, email and webchat, diagnose issues, and provide training while building strong relationships across the organization.

The role requires a customer-focused mindset, problem-solving skills, and the ability to manage time effectively.

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