Overview
In this role, you will support the Property Management lead across assets, helping deliver high-quality property management services and client relationships. You’ll contribute to a Centre of Excellence and collaborate with cross-functional teams to ensure lease compliance, financial processes, and ESG initiatives are effectively executed. The role offers exposure to a range of asset types and the opportunity to impact asset performance and client satisfaction. You will work on diverse tasks from inspections to transitions, with a focus on proactive problem solving and continuous improvement.
Responsibilities
- Act as a primary contact for the Asset Manager across allocated assets and maintain professional client communication
- Assist in preparing client reports and attend meetings as required
- Support occupier-related lease and licence applications and monitor lease covenants
- Contribute to financial processes including charges, income monitoring, arrears support, and record-keeping
- Assist with service charge budgets, reconciliations, and cash flow forecasts in line with RICS guidelines
- Support ESG initiatives and help implement client ESG strategies across portfolios
- Assist in supplier management, performance monitoring, and issue escalation
- Undertake property inspections and progress issues for resolution
- Support property transitions, onboarding/offboarding, and due diligence
- Develop occupier relationships and gather feedback for client reporting
- Support delivery of major works and site projects
- Maintain awareness of Health & Safety regulations and support compliance
- Assist with insurance renewals and claims administration
- Support void property management and fee tracking
- Assist business development activities and contribute to continuous improvement
- Contribute to project-based work and resolve legacy property management issues
Key requirements
- Ideally MRICS or recently qualified
- Solid experience in property management or related role
- Good understanding of landlord and tenant matters
- Strong organizational skills and attention to detail
- Commercially aware with a proactive problem-solving approach
- Strong communication skills and ability to build relationships
- Competent IT skills, including property management systems
- Ability to manage multiple tasks and meet deadlines
- Collaborative team player
- Professional and confident communicator
- Willingness to learn and develop technical expertise
- Positive, proactive, solution-oriented mindset
- Property management systems proficiency
- General IT competency
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