Head of IT Service Management, Hybrid Role

EDF Trading Limited is seeking an experienced IT Service Management leader to own and evolve the end-user computing, deployment operations and service-management practice. You will drive the strategy, governance and operating model to deliver high-quality technology services across the business.

You will lead global, distributed teams, manage major incidents, and work with executives to improve service metrics, workplace tooling, and reporting while ensuring strong operational controls and an

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