General Manager | East Midlands | Retail | c.£90k
An exciting opportunity has arisen for an experienced Distribution Centre General Manager to lead a large-scale logistics operation within a fast-paced retail supply chain environment.This senior leadership role will oversee the day-to-day performance of a high-volume distribution centre, ensuring operational efficiency, strong financial control, and exceptional service delivery to stores and customers. Reporting to the Supply Chain Director, the successful candidate will play a key role in shaping operational strategy while leading a team of senior operations managers and wider warehouse functions.
This position offers the chance to make a real impact within a growing and evolving business that places strong emphasis on operational excellence, innovation, and people development.
Key Responsibilities
- Provide overall leadership for the distribution centre, ensuring smooth and efficient daily operations
- Lead and develop a team of Operations Managers and department leaders to deliver operational targets
- Analyse and drive performance against key operational KPIs including productivity, service levels, stock accuracy and throughput
- Implement strategic initiatives and operational improvements to enhance efficiency and customer service
- Manage and control operational budgets, identifying opportunities to optimise costs while maintaining performance
- Plan and allocate labour effectively to meet demand, seasonal peaks and operational priorities
- Foster a high-performance culture through coaching, engagement and leadership development
- Collaborate with cross-functional teams to ensure aligned working practices and continuous improvement
- Maintain high levels of inventory accuracy, picking performance and service availability
- Ensure full compliance with health and safety standards, embedding best practice across the operation
- Lead operational reviews with senior stakeholders and business partners
- Prepare the operation for peak trading periods through effective planning and resource management
- Champion a culture of continuous improvement across all warehouse activities
About You
We are seeking a credible and commercially aware logistics leader with a proven track record of managing large-scale warehouse or distribution operations within retail.
You will bring:
- Significant experience leading medium to large distribution centre operations
- Strong financial and commercial awareness, including budget ownership
- Demonstrable success driving operational improvements and leading change initiatives
- Excellent leadership skills with a strong focus on team engagement and development
- Experience managing senior operational teams within a fast-paced environment
- Strong analytical ability with experience using KPIs and operational data to drive performance
- Outstanding communication and stakeholder management skills
- A proactive, solutions-focused mindset with the ability to influence across the wider business
The Opportunity
This is a pivotal leadership role offering the opportunity to shape operational performance within a major distribution environment. The successful candidate will join a forward-thinking organisation that values innovation, collaboration and continuous development.
Benefits
- Competitive salary package
- Staff discount scheme
- Recognition and reward programmes
- Wellbeing and employee support services
- Life assurance
- Pension scheme
- Retail and lifestyle discount platform
- Ongoing training and career development opportunities
- BH35668
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