Barclays is seeking a Transformation Lead to define operational and customer strategy for a high-priority, greenfield divestment project. The role requires building scalable processes, aligning cross-functional teams, and delivering AI-first customer service models with strong commercial focus.
Hybrid working is described, with a 6-month contract. You will link operational changes to P&L and lead end-to-end change management in a matrix environment, collaborating with Product Owners and
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