Company: IAG Loyalty
Location: Warrington
Job Description:
IAG Loyalty in Warrington is seeking an AI & Automation Manager to shape how we use emerging technology to improve customer experiences and operational efficiency. You’ll lead initiatives spanning conversational AI, agent‑assist, and workflow automation while aligning with Customer Experience and Technology teams.
You will explore new technologies, evaluate opportunities, and influence prioritisation to deliver tangible business value and improved customer outcomes.
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Posted: October 26th, 2026