ServiceNow Business Analyst: ITSM/ITOM, CMDB & Dashboards

Company: CodeVerse
Apply for the ServiceNow Business Analyst: ITSM/ITOM, CMDB & Dashboards
Location: Milton Keynes
Job Description:

CodeVerse is seeking an experienced ServiceNow Business Analyst to drive ITSM/TSM, ITOM, and CMDB initiatives. You will translate operational needs into requirements, design processes, and deliver actionable dashboards for leadership.

The role bridges business stakeholders with the technical team, focusing on fit-gap analyses, upgrade-safe solutions, and continuous improvement within ITIL-aligned practices.

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Posted: October 26th, 2026