Head of Managed Services & Customer Delivery

Company: Franklin Fitch
Apply for the Head of Managed Services & Customer Delivery
Location: London
Job Description:

Franklin Fitch is recruiting for a Head of Managed Services in the UK. The role sits at the senior level, bringing together technical delivery, customer relationships and commercial objectives to build a scalable managed services function.

You will own service standards, governance and performance across multiple customer environments, act as senior escalation point, and drive improvements, renewals and growth within a hybrid work setting.

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Posted: October 26th, 2026