Harmonic is seeking a CRM Lead for its London-based, hybrid role to own the CRM and retention strategy across the full customer lifecycle. You will shape the roadmap, build automated journeys, and partner with Ecommerce, Performance, and Brand teams to maximise customer value.
Working with a fast-growing DTC consumer brand, you will mentor a junior CRM colleague and drive revenue through advanced segmentation, testing and personalization. Hybrid work in London where appropriate.
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