Head of Front Office & Guest Relations

The Ned City of London seeks an experienced Front Office Manager to lead the front office and guest relations, ensuring a seamless stay for hotel guests and VIPs. The role sits at the heart of the lobby with proximity to Ned’s Club, spa and ten dining venues.

You will report to the Head of Rooms Operations, oversee Front Office and Guest Relations, and drive profitability through effective staffing, scheduling and guest service excellence.

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