Premier Customer Success Manager: Growth & Retention Lead

Gearset is seeking a Premier Customer Success Manager to build trusted relationships with our largest customers, guiding renewal and growth across a portfolio of 80-100 accounts. You’ll collaborate with Account Managers, CS&M, DevOps teams and support staff to understand customer goals, drive value, and ensure long-term retention while expanding Gearset’s footprint.

This is a full-time role based in the UK with flexible home working; you will work across time zones to support US customers, and

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