Company: John Lewis Partnership
Location: Lancashire
Job Description:
John Lewis Partnership’s Herbert Parkinson is seeking a senior operations leader to own the end-to-end customer journey—from initial enquiry through order placement to fulfillment and post-sale support—for a multi-channel portfolio. You will optimise workflows, leverage data and lead high-performing support teams to build scalable operations that deliver an exceptional customer experience.
You will partner with the commercial team to align customer operations with business aims, set clear KPIs
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Posted: October 26th, 2026