Company: Tata Consultancy Services Limited
Location: Northern Ireland
Job Description:
Tata Consultancy Services Limited in the UK is recruiting a Service Desk Manager to lead the IT Service Desk for the Equip Programme, covering Oracle Fusion modules (HCM, Payroll, ERP, SCM). You will drive service delivery, governance, and user satisfaction across multiple teams.
You will manage first and second-line support, coordinate incidents and requests, track KPIs, and foster a customer-centric culture while aligning with ITIL standards and corporate policies.
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Posted: October 26th, 2026