Global Support Manager – Hybrid, UK & AU Lead

Company: ClearCourse
Apply for the Global Support Manager – Hybrid, UK & AU Lead
Location: Newcastle upon Tyne
Job Description:

ThinkSmart, part of the ClearCourse Group, is seeking a Support Manager to lead our UK and Australia teams from Newcastle. You’ll shape how we deliver support as we scale and deputise for the Head of Support.

You’ll manage a six-person service desk across two time zones, own service quality, drive improvements, and provide escalation leadership. Hybrid, UK-based with Australian hours.

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Posted: October 26th, 2026