ITSM Data Analyst: AI-Driven Insights & Dashboards

Company: Synechron
Apply for the ITSM Data Analyst: AI-Driven Insights & Dashboards
Location: Glasgow
Job Description:

Synechron is seeking an ITSM Data Analyst to join our Technology and Enterprise Services team in the UK. You will analyze IT service management data to identify trends, improve efficiency, and support policy compliance.

The role involves working with data from changes, incidents, problems, service requests, and CMDB, collaborating with cross-functional teams to deliver actionable insights. The ideal candidate has 3+ years of data analysis experience, strong skills in data cleansing and

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Posted: October 26th, 2026