Customer Success & Operations Manager

Company: jlp
Apply for the Customer Success & Operations Manager
Location: Darwen
Job Description:

Herbert Parkinson, a historic part of the John Lewis Partnership, is transforming its customer operations. You will own the end-to-end journey—from initial enquiry through order placement to post-sale support—for a multi-channel portfolio, optimizing workflows, leveraging data, and leading high-performing teams to deliver a scalable operation and exceptional customer experience.

Based in Darwen, Lancashire, this permanent role offers a competitive salary with a night premium and a strong

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Posted: October 26th, 2026