Strategic Customer Success Lead – Financial Services (EMEA)

Fitch Solutions in London is seeking a Customer Success Manager to join the Commercial Team and help drive adoption, retention, and growth across a dedicated book of accounts. You will build trusted client relationships, develop product expertise, and provide regular insights to management.

The role requires strong communication, strategic thinking, and cross-functional collaboration with Sales, Product, and Account Management. A hybrid work model and opportunities for development are offered.

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