Time-Critical Courier & Operations Lead

First Choice Staff is seeking an Express & Courier Manager based near London Heathrow (LHR) to lead two fast-paced teams of up to 20 staff. The role focuses on time-critical operations, effective customer service, and escalation handling outside standard hours.

The ideal candidate will have strong customs knowledge of imports/exports and a flexible approach to working hours, with Monday to Friday 9:00–17:30 (flexible) and out-of-hours escalation as required.

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