User Researcher, Digital Services (Public Sector)

Company: Government Recruitment Service
Apply for the User Researcher, Digital Services (Public Sector)
Location: Birmingham
Job Description:

Government Recruitment Service advertises a User Researcher role for OPSS in Birmingham or London. You will lead user research activities to identify and communicate user needs to service teams, shaping decisions across digital services.

The role supports a diverse user base, offers flexible working, ongoing learning, and opportunities to travel between sites within the OPSS DDaT team. Apply if you have strong user research experience and collaboration skills.

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Posted: October 26th, 2026