Guest Care & Concierge Associate — Front Desk

Leonardo Hotels is seeking a Front Office & Concierge Associate for a full-time role in the Manchester area. You will manage check-in/check-out, handle guest inquiries, and collaborate with departments to deliver a seamless guest experience.

Upselling opportunities and safety protocols are part of the role, with ongoing training and a strong guest-care culture. You will be the first point of contact for guests, delivering professional service, managing complaints, and promoting the hotel’s

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