Company: Nordic Healthcare Group (NHG)
Location: London
Job Description:
The Nordic Healthcare Group (NHG) is seeking a Portal Service Desk Agent I to provide frontline support for patient portal issues across multiple clients. You will troubleshoot EHR portal problems, assist with scheduling, and guide users through onboarding and basic workflows.
Responsibilities include diagnosing issues remotely, documenting steps in ITSM, and escalating complex cases. A calm, service-oriented approach and the ability to work a varied shift schedule, including evenings, weekends,
#J-18808-Ljbffr…
Posted: October 27th, 2026