ECM Systems Lead | Compliance, Reporting & Support

Care Outlook Ltd. in Lambeth is seeking an Electronic Call Monitoring Officer/Administrator to oversee the ECM system and ensure accurate recording of carers’ time at client visits.

The role requires strong IT skills, data analysis, and meticulous attention to privacy standards. You will produce actionable reports for management, payroll, and invoicing, respond to system alerts, and support staff in using ECM; involvement in out-of-hours on-call is possible, contributing to an expanding home

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