Customer-Focused IT Service Desk Analyst (12-Month Contract)

Willmott Dixon is seeking a customer-focused and proactive Service Desk Analyst to join the IT team on a 12-month fixed term contract. This role operates in a hybrid environment with a mix of head office work in Letchworth Garden City and remote work, and serves as the first point of contact for colleagues seeking IT support.

You will provide assistance through telephone, self-service, chat, and email channels, helping to ensure a seamless technology experience across the organisation.

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