2nd Line IT Support Technician – MSP Help Desk

Jago Consultants in the Washington area invites a friendly and experienced 1st/2nd Line IT Support Technician to join their busy in-house help desk, supporting users via remote technologies and on-site when required.

You will handle incoming helpdesk enquiries, assist the 1st Line team, and provide in-house support for more complex IT/Network/VOIP issues. You’ll also be hands-on with servers, desktops, routers, printers and bespoke applications.

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