Sales Administrator

Sales Administrator

Location: Bedford

£25,000 – £35,000 (DOE) + Bonus

• 23 days holiday plus bank holidays, car allowance, health cash plan, life insurance and pension.

Responsibilities

• Managing the Head of Business Development’s diary from top to bottom, coordinating meetings, customer visits, appointments and internal reviews.
• Providing extensive sales support to the Head of Business Development and wider sales team, ensuring opportunities are followed up and commercial activity runs smoothly.
• Supporting existing customer accounts through upselling and cross-selling opportunities to develop relationships and maximise sales potential.
• Assisting with new business opportunities, customer enquiries, quotations, proposals and sample requests.
• Coordinating meetings, preparing presentations and meeting documents, recording actions and ensuring outstanding tasks are followed up.
• Maintaining accurate CRM records and assisting with sales reporting, forecasts, KPIs and pipeline management.
• Liaising with customers, prospects and internal departments to ensure a smooth sales process and a high standard of customer service.
• Supporting tender projects and customer requests for information, ensuring responses are prepared accurately and on time.
• Working closely with the Business Development team to track opportunities, manage follow-ups and keep sales projects moving forward.
• Providing general administrative and organisational support to help the business development function operate effectively.

Essential

• A good understanding of Microsoft Office software, particularly Outlook, Excel, Word and PowerPoint.
• Strong organisational skills, with the ability to manage a busy diary and prioritise competing demands.
• Excellent written and verbal communication skills, with confidence when liaising with customers and colleagues at all levels.
• Previous experience in an administrative, executive assistant, personal assistant or sales support role would be advantageous
• A proactive approach, with the ability to follow up outstanding actions and ensure deadlines are met.
• Strong attention to detail and the ability to manage information accurately.
• A commercial mindset, with an interest in sales, account management, upselling and cross-selling opportunities.
• Excellent customer service skills and the ability to build effective working relationships.

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