Store Experience Leader — People & Operations

Sainsbury’s in the United Kingdom is seeking a Lead Customer Experience Manager to elevate daily store operations and drive exceptional customer service across all touchpoints. You will mentor managers, ensure high standards, and champion a culture of ownership and accountability.

You’ll plan for key trading events with the store leadership team, cover leadership in absence of the store manager, and use data and KPIs to boost performance and employee engagement store-wide.

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