ARE YOU THE ONE?We’re looking for a bilingual (English and German) EMEA Client Services expert to join our retail excellence programme, acting as the direct link between the UK Hub, local market client and in-market partner agency. You’ll manage client activity, campaigns and service delivery across your market portfolio, using your language skills and commercial focus to build trust, drive performance and deliver brilliant retail execution.WHAT YOU’LL BE UP TOAct as the key link between the UK Hub, market client and in-market partner agencyManage client campaigns, requests, projects and end-to-end service deliveryProvide clear client updates and stakeholder communication in the relevant market languageTrack budgets, SLAs and KPIs to drive commercial excellence and service improvementInfluence, inspire and collaborate across teams, agencies and client stakeholdersIdentify growth, innovation and best-practice opportunities across the EMEA HubARE YOU OUR PERFECT PARTNER?Fluent in English & German, both written and verbalPrevious account management or customer-facing experience, ideally across European marketsAble to travel and stay away from home in market for much of the working weekStrong commercial awareness, critical thinking and confidence managing budgets and KPIsExcellent relationship building skills across multicultural, multi-market teamsProactive, resilient and confident managing multiple projects, priorities and stakeholdersWHAT YOU CAN EXPECT FROM USCompetitive Salary: £44,000 – £55,000 Per Annum + 20% Bonus Company Sick Pay + Life Assurance: 4 times your annual salaryAccess to a range of discounts and perks across our key partners & beyondDevelopment OpportunitiesWHO ARE WE?Blue Square combines best-in-class retail solutions, seamless product activation and flexible staffing that empowers brands tomaintain control of their customer experience across their distribution channels.BUILD LOVE. GROW SALES. INCREASE LOYALTY.POINTS TO NOTE:Reasonable adjustments:
We would like you to perform at your best at every stage of our recruitment process. Please contact us using
if you require any adjustments that would support you throughout your applicationWhilst we strive to adhere to our closing dates, we may close the vacancy early based on interest or the progression of the rolePlease note this is an
advert for our job vacancy, and
therefore may not be inclusive of all assigned duties, responsibilities, or aspects of the role described , and may be amended at any time at the sole discretion of Blue SquareIf you’re an
internal candidate , remember to use your company email address to applyFlexible working:
We welcome you to ask about flexibility at interview stage and we will explore what is possible for the role.
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