ITSM Data Quality Lead — Service Excellence

Burberry seeks an ITSM Data Quality Manager to own the data quality framework across Burberry and its service partners, ensuring data is accurate, complete and trusted. The role drives governance, remediation and improvements using data insights to enhance the colleague service experience and support SIAM reporting.

You will collaborate with IT teams and suppliers, applying ITIL practices, CMDB data, and process improvements to reduce friction and improve service delivery.

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