Partnerships Account Manager

We are working with a leading UK housing provider to find a Partnerships Account Manager for their Private Rented Sector division on a hybrid basis with travel to client meetings.

Partnerships Account Manager – Private Rented Sector

Our client is an established leader in housing and property services with a 30-year track record and a people-first culture. Their Private Rented Sector division manages institutional-grade rental homes nationwide.

The Role

• Act as the main point of contact and escalation route for a key institutional client, overseeing performance across the portfolio
• Prepare and present monthly performance meetings and reporting packs, including KPIs, P&L, gross-to-net, operating budgets and finance packs
• Work with the operations team to deliver the client’s commercial objectives each month
• Make sure occupiers are managed in line with their agreements, and that robust systems and processes support the portfolio through its reduction phase
• Set up and monitor revenue streams under the management contract, including making sure fee uplifts are applied when due
• Manage monthly invoicing across all revenue streams and write the month-end commentary
• Support internal budget setting with the finance business partner
• Help mobilise new contracts by setting clear operating standards once pricing and terms are agreed
• Work with the wider Partnerships team on business development and service improvements

The Person

• Proven experience in the private rented sector, either leading operational property management or in a senior property management role
• Strong financial skills, with hands‑on experience of KPI reporting, P&L management, budgets and monthly invoicing
• Confidence presenting performance to senior clients and handling escalations calmly
• An understanding of management contracts, fee structures and contractual compliance
• Experience of onboarding or exiting portfolios, or of managing a portfolio through change (desirable)
• Exposure to supported living or affordable housing (desirable)
• ARLA Propertymark or CIH qualification (desirable)

The Package

• Hybrid working, with travel to client meetings
• Company bonus
• Enhanced pension and life assurance
• Private medical insurance
• Additional annual leave
• Enhanced maternity and paternity packages, and childcare assistance
• Season ticket loan and cycle to work scheme
• Personal development plans and ongoing training

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